The Generational Guarantee - Leave Your Children Something To Fight Over
100-Year Warranty -
Our philosophy is simple - Exceed our customers expectations no matter the cost. We'll never mass produce, we'll never sacrifice quality, and nothing will ever leave our shop unless we're certain it will last 100 years. Every piece of leather is built with pride and integrity to provide a lifetime of satisfaction. We're so confident in our talented craftsmen, durable materials, and outstanding designs, that we warranty them against workmanship for 100 years. This warranty applies to products used responsibly. Exposure to chemicals like chlorine, detergent, or conditioners that result in a breakdown of the material or damage caused by misuse (dog chewing, water exposure, broken zippers, or road rash, etc.) will void the 100 year warranty.
If your product does not hold up in the conditions it is supposed to, we'll fix it or replace it. If for some reason we can't fix it, we'll give you store credit. You can contact us by emailing Orders@TheSouthernTrapper.com.
To receive our 100-Year Warranty, you must register your product with our Warranty Department within 30 days of receiving it in the mail. Click here to register your product.
30-Day Money Back Guarantee -
When you order a product that has NOT been customized with initials, laser/light/red dot sights, or different colors, you'll receive a 30-day money back guarantee. If the item you receive is not what we described it as, please contact us within 30 days and as long the item is in like-new condition, we'll refund or exchange the item for you. Please contact us by email at Hello@TheSouthernTrapper.com and attach photos with your order number and describe the situation to us, and we'll get back to you quickly. To fit properly, our products require a break-in period before they will function as intended. Here are instructions on how to break in a leather holster. Items that have been customized or custom made cannot be exchanged, returned, or refunded for store credit. Examples of "customized" orders includes: products that have been customized with initials, embossments, lights, lasers, red dot sights and other available customizations. This guarantee does not cover unintentional customer mistakes, such as choosing the wrong gun, the wrong size or color, or the wrong hand orientation.
Contact Us - Please either email us or use the contact form below if you have any questions, concerns, or comments.
As I yet to use it may I critique the exchanges? I thought I selected the color I wanted. Upon arrival, I see a different color. I call and the correction is in place. I got my sling back less 5 days! Good business! Thank you!