30-Day Money-Back Guarantee -
When you order a product that has NOT been customized (customized products include initials, laser/light/red dot sights, thumb breaks, threaded barrels, compensators, tall sights, suede, or different colors or materials) you'll receive a 30-day money-back guarantee. If the item you receive is not what we described it as, please contact us within 30 days of delivery and as long the item is in new condition, and does not show signs of being worn or used, we'll refund or exchange the item for you. Please contact us by email at Hello@TheSouthernTrapper.com and attach photos with your order number and describe the situation to us, and we'll get back to you quickly. To fit properly, some of our products require a break-in period before they will function as intended. Here are instructions on how to break in a leather holster. Items that have been customized or custom-made cannot be exchanged, returned, or refunded for store credit. Examples of "customized" orders includes: products that have been customized with initials, embossments, lights, lasers, red dot sights and other available customizations. This guarantee does not cover unintentional customer mistakes, such as choosing the wrong gun, the wrong size or color, or the wrong hand orientation.
Contact Us - Please either email us or use the contact form below if you have any questions, concerns, or comments.